100 Words A Day (260)

I have a third job

I have a third job

Up until now, I thought my main two jobs were sales and fundraising. After talking to a growth VP, I realized that there’s a third part of growth that can’t be neglected. Customer retention, and that a 7% weekly growth rate with 2% customer churn is better than 12% weekly growth rate with 10% churn rate. It’s not just about new custome…